This privacy policy sets out how Boundary Mill Stores uses and protects any information that you provide when you use joining our Privilege Club. Libra Textiles Ltd (trading Boundary Mill Stores) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when joining our Privilege Club then you can be assured that it will only be used in accordance with this privacy statement?

Boundary Mill Stores may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.

What we collect

If you decide to sign up to our Privilege Club to receive postal invitations to our events and promotional material, digital email newsletters or if you enter any of our competitions, we may collect the following information:

  • Name and marital status
  • Home address
  • Contact information including telephone and email address
  • Demographic information such as postcode, preferences and interests
  • What we do with the information we gather

We require this information to send you either printed and/or email media of interest to you. We send weekly promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided. We also send postal invites to special events and promotions in store. You may opt out at any time. Please see the section on opting out below.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file that websites put on your computer, mobile device or tablet. Their job is to recognise you and notify the website when you’ve returned, and they are most commonly used for recording information about websites you have visited and possibly what you viewed, bought or linked to while there. We do not currently use social media or advertising cookies, although this may change in the future.

Analytics Cookies

These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors come from and the pages they visited, so that we can measure and improve the performance of our site, using a service provided by Google Analytics.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Managing your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties i.e brands in store which we think you may find interesting. You can opt out of these messages at any time.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please inform us as soon as possible. We will promptly correct any information found to be incorrect.

Opting Out

You may choose to no longer receive postal and or email marketing information from us by opting out. You can:

  • Amend your options within the “Privilege Club” section of “Remove Address” on the Website,
  • Call us on 01282 856200
  • Write to us at Boundary Mill Stores, Vivary Way, Colne, Lancashire, BB8 9NW
  • Click on the “unsubscribe” link on the bottom of any of our emails – This will opt out you out of receiving email communications only.

I’ve deleted my account by mistake. What can I do?

Deleting your account is final, so unfortunately you can’t get it back. We do that for your security and to protect your private information.

If you’ve deleted your Privilege Club account by mistake or changed your mind, you’ll need to register for a new one. Call us on 01282 856200.

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